Frequently Asked Questions
Everything you need to know about our premium pet-inspired fashion.
How do I determine the right size for my pet's apparel?
We provide a comprehensive size guide on each product page. We recommend measuring your pet's neck circumference, chest girth, and back length to ensure a comfortable fit.
What is your return policy for pet clothing?
We offer a 30-day return window for all unworn and unwashed items. Please ensure the product is free of pet hair and in its original packaging to qualify for a full refund.
How long does shipping take within the UK?
Standard shipping typically takes 3-5 business days. We also offer an express shipping option at checkout which delivers within 1-2 business days.
Are the materials used safe and durable for active pets?
Yes, all Wilsons Pet Food fashion items are crafted from high-quality, non-toxic fabrics designed to withstand play while remaining soft against your pet's skin.
Can I wash the pet hoodies and accessories in a machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fabric and prints.
Do you offer international shipping?
Currently, we ship to the UK, Europe, and North America. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.